SHIPPING & DELIVERY
Order
DATED Project ships orders Monday-Friday only (excluding major holidays). Please allow 2-3 business days for your order to be processed and packed prior to shipping. Order delivery time depends on shipment courier and destination. Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization, stock availability, and/or delays due to customs. DATED Project delivers worldwide. Please allow 24 hours for your tracking number & shipping label to update.
Shippings
All domestic orders and shipments placed with us online will be processed and shipped via FedEx and takes 5-10 business days, pending payment authorization and verification. Shipping will only be processed during business hours, Monday-Friday.
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International orders shipped to countries other than the U.S. will be sent via FedEx or DHL Express Worldwide are shipped through Delivery Duty Paid DDP. This means when a customer selects DHL Direct or Express at checkout, all applicable duties and taxes for the order are paid at checkout.
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Please note that FedEx and DHL is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
Taxes & Duties
Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Regulations for import duties and taxes vary by country and we are unable to control these costs or predict their amount. If you refuse a shipment from DATED Project, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to DATED Project.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments